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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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In my experience, it is common, especially in cities with several care facilities. A staff member can get frustrated and decide to job hop to the other place down the road. So I moved our mom to a rural facility. Hardly any turnover at all. She sees the same faces all the time. They do have turnover in the positions of executive director and sales manager, but I think that's a corporate thing that has to do with meeting sales numbers and quotas.
Unfortunately, it's not uncommon to see job turnovers in residential care facilities even on the executive level. This is especially true in cities or if the facility is a chain and owned by some corporate entity as most of them are. They get bought and sold all the time and they bring in new staff. If you find a place that is not corporate-owned you will see a less turnover.
Huge turnovers in CNA staff, housekeeping, and dietary are far more common and happen all the time. These employees who do most of the actual care and real work in a facility usually get treated very poorly indeed. Hard work, low pay, no benefits, no loyalty, and no respect from the executive level staff or the corporations who own the facility. It happens a lot in homecare too.
It depends on the reason. In some cases if a business has been sold former staff will be let go so the new management can bring in their own employees. In some cases there may have been mismanagement. I would say this. Give the "new" people a chance. If the caregivers and other day to day staff that you and your LO have the most contact with remain, are still caring these are the people that mean the most to you. You really don't care who deals with the paperwork (Unless it becomes a problem for you then you deal) If the daily staff is going to turn over as well, if they are not happy, if you see their level of work start to slide then you 1) talk to management. 2) Possibly begin looking for another place
If this is a company that has many facilities, I would say yes. Administrators get moved around. Also, I doubt these people get paid well so they may have gone on to better jobs. If its a small group of facilities or a singly own one, I would question why the turnover.
I would look into whether there’s a history of chronic turnover. My MILs well -run facility has had the same admins for 2 decades. So did my son’s daycare. Very well run.
Executive level turnover is common. At my uncles facility there has been two major turnovers in two and half years. The nature of the turnover would be more of a concern to have, IMO.
I personally think staff turnover is common. I saw it in my parents' facility. It went up to the Executive Director and other office positions. Several people in positions did not last six months.
I thought it raised red flags of poor management because at any company with high turnover you automatically look to those who lead it or at the infrastructure as a whole.
I realized these facilities are money-making entities, but it was impossible for me to feel like I could establish any relationships or feel confident that they could provide care for my loved one that was beyond simply doing the minimum to avoid risk of an audit.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
So I moved our mom to a rural facility. Hardly any turnover at all. She sees the same faces all the time. They do have turnover in the positions of executive director and sales manager, but I think that's a corporate thing that has to do with meeting sales numbers and quotas.
Huge turnovers in CNA staff, housekeeping, and dietary are far more common and happen all the time. These employees who do most of the actual care and real work in a facility usually get treated very poorly indeed. Hard work, low pay, no benefits, no loyalty, and no respect from the executive level staff or the corporations who own the facility. It happens a lot in homecare too.
In some cases if a business has been sold former staff will be let go so the new management can bring in their own employees.
In some cases there may have been mismanagement.
I would say this.
Give the "new" people a chance.
If the caregivers and other day to day staff that you and your LO have the most contact with remain, are still caring these are the people that mean the most to you. You really don't care who deals with the paperwork (Unless it becomes a problem for you then you deal)
If the daily staff is going to turn over as well, if they are not happy, if you see their level of work start to slide then you
1) talk to management.
2) Possibly begin looking for another place
I think how often and for what reasons matter.
I thought it raised red flags of poor management because at any company with high turnover you automatically look to those who lead it or at the infrastructure as a whole.
I realized these facilities are money-making entities, but it was impossible for me to feel like I could establish any relationships or feel confident that they could provide care for my loved one that was beyond simply doing the minimum to avoid risk of an audit.