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It's not the "store" that made your dad happy but rather the opportunity to be useful. The "store" sounds boring - I wouldn't want to sell toothpaste! Your dad's professional attitude toward it was heartwarming. It's also not really an "activity" as it's unstructured. Waiting around for a mad rush to buy toothpaste isn't an activity I would want for my dad.

At my father-in-law's indy living building, there are loads of committees e.g. food committee that surveys residents about whether or not they like the menu, and many clubs e.g. current events club, movie club, etc. One woman is a painter and she started teaching a painting class and they have an exhibit at the end of the course.

Forget Stella and her BS store. It sounds like your dad is still sharp. Help your dad find something else to do or help him start something of his own. More and more newspapers and books are available in large print on e-readers. Make sure his hearing aids are working and batteries are fresh.

Good for your dad for being interested in living!
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Abell01 Jul 2021
Thank you I think you are right I need to forget about it and figure out something else that would have more social interaction involved with it anyway. It’s just so sad to see how hard not just him but all elderly work to stay involved and feel independent and so many people look past them without any regard to the person still inside the body that has gotten old.
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Awkwardly, badly, unkindly handled.

It is SO OFTEN “NOT the WORDS you’ve said, BUT HOW YOU SAID THEM”.

Your Dad’s problem is going to solve itself in two weeks because the “high powered executive store manager” will be gone anyway.

In your situation I’d contact the person who oversees the whole operation (the director?) and very neutrally ask if it would be possible for the NEXT store manager (was she supposed to be an activities coordinator???) to design some activities that were not QUITE so surveillance intensive and time sensitive so that your father “who is SO HAPPY and CONTENTED HERE in this BEAUTIFUL FACILITY” could be included in some useful way.

You might also casually mention that you’d enjoy offering your support so that something could be found that he could accomplish more confidently.

Using the right language can make or break a situation. In this case the “expert” blew it. A carefully phrased expression of interest may help your dad and OTHERS who’d like to become part of activities as well.

HOPE this helps!
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Abell01 Jul 2021
Thank you good point. And yes Stella was an activity director/coordinator. He m glad I waited before speaking . I know this is a very emotional spot for me but I don’t want to step on any feet where he is living and make any problems. The only problem has been Stella and she is leaving so there will be an opportunity to start fresh. So helpful to have others ideas to talk through. Thank you.
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Right.

This 'ere "store" is not a store, it is an enrichment activity that also stocks toothpaste. Forget workers' comp, shoplifting, or key performance indicators on customer service. The idea is to combine having a few essentials available for residents and visitors to buy, with an opportunity for resident volunteers to socialise and enjoy a sense of purpose for a few hours a week.

I used to - still do, in theory, though Covid's been a problem - volunteer at the refreshment bay in our local hospital's cancer unit, which in normal times provides hot drinks and snacks for outpatients and their friends-and-families as well as light lunches for patients in the chemo suite. I did my regular few hours there on my own but many of the volunteers were much older and less physically able, and they generally worked in pairs. I can't vouch for their coffee - I know mine was terrible because one man told me so, in a philosophical tone of voice, as he folded a £10 note and pushed it into our donations piggy bank - but I am certain that they were landmarks for visitors and the unit was incredibly important to them.

Where there's a will there's a way, and for an Activities Co-Ordinator to be "firing" a volunteer on the grounds that he hasn't been catching enough criminals, or even that he nodded off in an empty room with no customers (if he did), shows a marked lack of interest in engaging with this gentleman and supporting his potential to contribute. Stella is rubbish at her job. I'm glad she's leaving.
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Abell01 Jul 2021
Thank you. You explained this better than I did the way I wanted to. Yes it’s not really a job it is an enrichment program. You are always so helpful with your replies to everyone and have a very kind way in your replies. Thank you.
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STOP! The first time Stella told him 'no' was probably because your dad is hard of hearing and sight and sleeps on the job. Any store (large or small) needs the right employee/volunteer )It was a kind way of telling him he was not up to snuff.
BUT, you and your sister intervened and Stella was probably told to 'hire him.'
Your father was happy but still unable to perform the necessary tasks.... and was fired.
DONT get all teary because this is the first time he's been fired. Laugh about it--Wow Dad, can you believe you got your first pink slip at 92?!!!!! LOL with him.
BUT, ask Stella or the Administrator if there is a Job/task that he would be capable of doing. Delivering packages, counting supplies, they can find an official job for him.
DO be so grateful that your dad is still active. Besides, don't we all get to the stage where we either want or actually take catnaps?
IT's not about you, hon.
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Sarah3 Jul 2021
Uh,..... no.
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Your dad is so sweet to volunteer! He sounds like a wonderful man. You must be very proud of him.

Since he has said to let it go, I think that I would not pursue it further, although I can see how you would be disappointed that this didn’t work out in his favor. Is there something else at his apartment that he may be able to get involved with? What does he like to do? What types of hobbies or jobs has he had in the past?
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"Dad wears hearing aids, has very limited vision, needs a walker for mobility. And does a lot of cat napping."

Maybe he cat naps because he has nothing better to do. Well, Stella will be gone. So just forget about her but I may talk to someone. Make it more of a question, not an accusation. More like input for the next person who gets the job.
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Didn't you say Stella is leaving anyway? I'm pleased to hear it. Ask the facility - ask Stella herself, if you can summon enough hypocrisy to laugh in your sleeve and not in her face - who's replacing her. It can't be anyone more useless, that's some comfort.
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Could everybody please not assume that Dad did in fact nod off? - I'd like to see the evidence! I should think it's this accusation, when he was taking such a professional attitude towards the shop, that is more wounding for him than anything else.

I think Stella didn't want him there in the first place and is making her prejudices the reason for getting rid of him. He's well out of it.
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Abell01 Jul 2021
Yes I do not want him to go back. I think they need to re-evaluate their program and possibly Stella? Is that too much to ask?
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I think you should say something. Our elders need our help to stay in the world. They want to be needed.
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Abell01 Jul 2021
Thank you for your advice. I know this is sensitive to me since it is my dad but I thought of all places they would be more helpful and professional regarding their interactions
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I would tell him that other residents want the "job" also so they have to take turns. And it is someone else's turn. (If he did fall asleep then maybe sitting in a small room that someone may or may not enter to buy a tube of toothpaste is not as "active" as he needs, particularly if it is only 1 hour)
Ask if there are other "jobs" that can be done.
Walking another resident to a meal.
Putting a note on a residents door that they have a package at the main desk.
BUT
If he says not to worry about it don't stress. It is like a mom who's child did not get picked for a game on the playground.
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So, what, Stella is another resident who "leads" the team of retail volunteers?

I think your father is well out of this so-called job, because I suspect what he's accidentally stepped in is a mess of a clique - Stella and her little friends who have their little shop. If the door is left open with nobody there at all, just Stella keeping an eye from her own apartment, then it's plain ridiculous to blame the shoplifting on your father's occasional forty winks - if indeed he's even taken them when he's on duty.

Get in touch with the facility and see what other volunteer activities they might like to consider, only ideally with better supervision. Book stall? Plant sales? There are endless possibilities.
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Abell01 Jul 2021
Thanks for the advice. Stella is a paid staff person who is leaving in two weeks to “retire”. I would like to find him something else but now I am concerned with how they actually run these programs
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I have a hard time believing they have a serious shoplifting issue. Nonetheless, Dad needs to take his responsibilities seriously and stay awake, so maybe that's not a good job for him.

If Dad says let it go, let it go. Don't be a helicopter daughter. I think Stella's a problem, so perhaps you could talk to someone other than her about volunteer opportunities that might be a better fit for Dad.
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Abell01 Jul 2021
Yes I’m trying to stand back and look at this without so much emotion but I could understand any of this if this were a place he was volunteering at anywhere else but at the facility he pays to live that offers this as an enrichment program. I am just so disappointed because I thought where else can he find enrichment if not there where he is actually paying for it
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