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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I'm surprised that this site doesn't have people answering these questions and concerns in a more timely way. I'm sure they spent a lot of time (and probably money) testing this new layout. The forums must be a major attraction for the site and those of us who volunteer our time and effort to help other caregivers should be a valued resource. But there's only been three answers from AC moderators about our complaints today, many hours ago. Color me shocked. They would be smart to be more proactive about our concerns as they roll out a whole new look to their site. You only have a very short time to make online consumers happy.
I'm sure they're chalking some of it up to our average ages, but I'm pretty computer savvy and used to change and I don't find this new layout easy to navigate or functional. I'm very disappointed and I hope they address some of our concerns. Even an answer that they've heard us and are working to address them or answer our specific questions would be helpful.
I actually did receive an email this afternoon regarding my pet peeve..the Sort function not retaining our choice, instead switching around from Most Helpful, to Newest, to Oldest. It is recognized as a bug and they are working on it. So they are monitoring our complaints and probably overwhelmed right now.
I agree, the new format is not as easy to read and navigate as the old one. Font is much smaller, and since you seem only able to see a few questions/discussion topics at a time, it takes a lot more work to see the content. Much less rewarding.
Probably will be visiting this site much less often if this is how it's going to be.
Observation. I usually wake up early morning hours. I come here to read a few. Now I understand why people are complaining about the light green color prints for the Title/Question of the originator. As I was scrolling through the topics in my Newsfeed, my eyes started straining. I had to stop scrolling or it would trigger a migraine.
Is it possible to darken the question in the Newsfeed? It’s black here. But it’s light green in Newsfeed. A much darker green or even blue would be better. The darker color will help avoid straining the eyes.
I agree. It's hard to use. You either get none of the new topics or you get of them arranged in such a random way you have no idea how to find what you may be interested in reading.
I wish the new format would have included the name of the writer of the original question/discussion.
I realize the previous website had eliminate that too, after having it for awhile, but with the new format, it makes it look like those of us who are answering are the original writer because the print for the screen name/date is so tiny when one scrolls down through the titles of the questions/discussions.
FF, I don't like that I cannot know who started a question either. There are some people that post that I avoid.
I also like to see how many new posts there are especially on the thread I frequently visit. Now the only way is to go to the thread and try to figure out where I last left off.
With apologies to my fellow posters, I assume that most people who come to this site have more "life experience" than users of a typical forum. OK. I'll come right out and say it. With so many old people using this site, what genius thought it would be a good idea to change the format? In case you haven't heard, most old people don't like change. This seems like the classic "change for change's sake" situation that does nothing to enhance the users' experience. I predict that once they see their traffic start going into the toilet that an option to return to the old format will be made available.
I am officially an old person! But in my past life I was in Business Systems Development for a large company. I like to think I’m still open minded about change. There are some things here I probably will get used to. But there are some obvious improvements that could be made especially regarding the Sort function. I’m just not sure what the point of these changes were. It’s bright and shiny but less functional. And I’m not sure anyone is listening to us users.
I’m only in my 30s and I think this new layout is awful! The old layout was much easier to navigate. Especially when you are using a phone. This is just awful.
I was trying to be open minded and give it a chance, but time and again when we had both versions I found myself returning to the old one. It was simply easier to use. Can’t understand why the complete revamp was necessary? Not a fan of the change!
Hi Wally, The following tab is reporting all of the members and content you have chosen to follow or interact with. If you would like to follow fewer items, use the -unfollow option listed on anything that you are following.
The format is not easy to read and to comprehend the thread titles. The horizontal scrolling when moving for the next set of questions is dizzying (ACCM's instruction upthread helped, but if I couldn't find the instruction, I'd be wasting time trying to figure all this out around then give up). Last year when I was desperate to find a forum for information and support for this exhausted live-in caregiver, if this format were present I would have gone elsewhere. As much as I love the people on this site, that thought saddens me.
Sorry, guys, but this is awful. On the "home" page, the horizontal list of questions, etc., doesn't fit on the screen --- the fourth item is cut off on the right margin. When I scroll to the next screen, the same item is cut off on the left margin. I tried adjusting the font size (until I couldn't read it) and dragging the margins (didn't work). This looks like change for the sake of change, rather than for the sake of the user.
I don’t like the horizontal scrolling either...I don’t bother with it, just click on the pale blue heading Recent Questions and it will give you a list.
Didnt they have anyone older than 40 on the development team? Sigh.
Just found another things that needs some software tweeking. Whenever I post a link for an article written by Aging Care, it doesn't turn to blue so that the reader can easily click on it to read.... the reader would need to cut and paste it which some people won't or can't figure out how to do that.
The new format would be great if the demographics of the people who use AgingCare were decades younger.... but many of us here are seniors ourselves. Thus, any software change can be mind boggling.
I just realized I need to change the option of oldest post first, which I am use to... it just makes more sense when there is a discussion going on.
P.S. Once again I had to change the option of oldest post first after I had posted this comment. Is there anyway to "lock in" the option to "Oldest First"?
I agree FF, there’s something buggy about retaining the sort choices. I am trying to sort by Most Recent. On some posts it retains that choice. Going to other posts it reverts to Most Helpful. Which is a pretty lame sort anyway. Who is to say it’s actually “helpful”... I assume it’s got the most likes? Which is nice but I can’t imagine wanting to sort that way.
Took me an hour to find this! I hate the new format. Please bring back the old. Or at least give us a choice. It was far better when we could use the old style. The new one was still there for all to see IF THEY WISHED TO! This is getting me really depressed. I am usually a 'glass half full' Now my glass is empty.
New site is pretty. Yes, I can navigate it. Do I like it? Is it easier? Is it easy on the eyes? NO! I DO NOT like green eggs and ham. I DO NOT LIKE THIS sam I am! Yep! I'm acting like a baby and I don't care. I do not like this here or there, I do not like this, it's not fair. Rant Over!
Members each use the site differently, some immediately head to their profile and only interact with questions they are currently following. If you would prefer to see recent activity on the posts you are following or from the members you are following click your avatar in the top right and open up your newsfeed. Newsfeed will present, in list form, all recent activity on what you have indicated previous interest in.
Other members choose to ensure that every question receives answers or advice from other caregivers. For this reason, head to the main caregiver forum page (shortcut by clicking the question mark in the header) and see a list of questions that have received less than 3 answers.
If you prefer a list view, when you enter the caregiver forum click the header of the category of questions you would like to view (needs answers, recent, or popular).
We understand change is difficult but we, and all of the caregivers seeking your answers, advice, and support appreciate your contributions to the site. Thanks!
OMG, I HATE the new layout et al. I can't easily find which questions I have answered that have additional answers (I like to follow previous questions), I can't see how many new "helpful" answers I have since I last looked,
I hate everything about the new layout. And I usually like change. The "look" is pretty, but the functionality SUCKS in my book. I'll spend a bit more time on it, but I may be done with this website. UGH.
Is there a way to customize our screen views, so we could choose not see portions? If I could get rid of “Needs Answers” and “Popular Topics and “Popular Discussions” it would be more logical in how I use this. Some may only want to see “needs answers” although I don’t understand that category since they don’t have Zero answers, just a few. Also wondering why Reply’s are not counted in your answer count?
Took me an hour to find this! I hate the new format. Please bring back the old. Or at least give us a choice. It was far better when we could use the old style. The new one was still there for all to see IF THEY WISHED TO! This is getting me really depressed. I am usually a 'glass half full' Now my glass is empty.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
I'm sure they're chalking some of it up to our average ages, but I'm pretty computer savvy and used to change and I don't find this new layout easy to navigate or functional. I'm very disappointed and I hope they address some of our concerns. Even an answer that they've heard us and are working to address them or answer our specific questions would be helpful.
Probably will be visiting this site much less often if this is how it's going to be.
Is it possible to darken the question in the Newsfeed? It’s black here. But it’s light green in Newsfeed. A much darker green or even blue would be better. The darker color will help avoid straining the eyes.
I realize the previous website had eliminate that too, after having it for awhile, but with the new format, it makes it look like those of us who are answering are the original writer because the print for the screen name/date is so tiny when one scrolls down through the titles of the questions/discussions.
I also like to see how many new posts there are especially on the thread I frequently visit. Now the only way is to go to the thread and try to figure out where I last left off.
I’m just not sure what the point of these changes were. It’s bright and shiny but less functional.
And I’m not sure anyone is listening to us users.
I don't know what I am following. and I would like to delete it?
how do I un-follow ? :(
and im lost too.(or I FEEL like I am) I guess ill get used to it
thx in advance to anyone
The following tab is reporting all of the members and content you have chosen to follow or interact with. If you would like to follow fewer items, use the -unfollow option listed on anything that you are following.
Didnt they have anyone older than 40 on the development team? Sigh.
I just realized I need to change the option of oldest post first, which I am use to... it just makes more sense when there is a discussion going on.
P.S. Once again I had to change the option of oldest post first after I had posted this comment. Is there anyway to "lock in" the option to "Oldest First"?
I hate the new format.
Please bring back the old.
Or at least give us a choice. It was far better when we could use the old style. The new one was still there for all to see IF THEY WISHED TO!
This is getting me really depressed. I am usually a 'glass half full' Now my glass is empty.
Other members choose to ensure that every question receives answers or advice from other caregivers. For this reason, head to the main caregiver forum page (shortcut by clicking the question mark in the header) and see a list of questions that have received less than 3 answers.
If you prefer a list view, when you enter the caregiver forum click the header of the category of questions you would like to view (needs answers, recent, or popular).
We understand change is difficult but we, and all of the caregivers seeking your answers, advice, and support appreciate your contributions to the site. Thanks!
I hate everything about the new layout. And I usually like change. The "look" is pretty, but the functionality SUCKS in my book. I'll spend a bit more time on it, but I may be done with this website. UGH.
If I could get rid of “Needs Answers” and “Popular Topics and “Popular Discussions” it would be more logical in how I use this. Some may only want to see “needs answers” although I don’t understand that category since they don’t have Zero answers, just a few.
Also wondering why Reply’s are not counted in your answer count?
I hate the new format.
Please bring back the old.
Or at least give us a choice. It was far better when we could use the old style. The new one was still there for all to see IF THEY WISHED TO!
This is getting me really depressed. I am usually a 'glass half full' Now my glass is empty.