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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
Many social workers, if they are licensed at the clinical level, are established as Medicare, Medicaid or private insurer providers. This makes all of their visits and reporting billable by the agency for whom they are working. Some agencies are very demanding of their social workers to get as many hours as possible billable. Requesting assets is routine, but no one should ever provide this information unless there is specific reason for doing so.
I would first report to the agency or facility who employs the social worker. If the problem does not improve, I would report to the state licensing board.
Lee, you'll have to provide more information. Is this social worker part of a home health care team? At a facility? Provided through a county level service?
What is the purpose and duration of her involvement? How has she "wreaked havoc"? What (false) assumptions and accusations has she made?
I'm been through 2 situations like this, and this is what I did. I had home health care post rehab, with a nurse, PT, OT, SP, and a social worker, the latter of whom I agreed to only b/c I thought she might have some information that could be useful. I had already meet with previous social workers through also previous home health care teams.
Both of these SWs, with different home care agencies, became aggressive and insistent that they needed to come visit my father the first week of care. I disagreed, and made it clear that nursing and therapy were higher priorities, which they were.
The SWs were unrelenting, literally harassing me. I later learned that some agencies put pressure on their care workers to get out to the client the first week and get started.
I eventually told the first SW that we just didn't have time for her, particularly since I had already gotten a lot of information and did my own research. Eventually she accepted that and went away quietly.
The second worker was more aggressive, eventually threatening me and hinting about APS involvement, stating that if they (meaning her agency) were ever involved witih APS intervention, she would make it clear I refused to cooperate. She also said she would also advise the scripting physician that I "refused to cooperate" with her.
Both of them stated, after I told them repeatedly that they couldn't come a particular week b/c therapy was a higher priority, that when they did come, they needed to see lists of assets so they could determine what assistance might be available. I told them that was privileged information, and that they could tell me what the various qualifications for assistance were and I would make the determination. (Remember, I had already been through this, including going through the VA.)
They were insistent, especially the second one. I finally told her it was none of her business what my father's assets were and that there was no way she was going to get a portfolio list. I told her she could tell me what criteria were for help and my father and I would make the determination whether or not to pursue that avenue of assistance.
That really incensed her. It was clear that she wanted control over that aspect and that she didn't think I was qualified to make a determination what might be appropriate for Dad. I think she was a "control freak.
This was an agency that had a presence at the rehab facility at which my father had been getting treatment. I told that advance recruiter about my experience and complained about the SW. I don't know whether she took any action b/c by then home care was almost done.
When I needed it again, I contacted the advance recruiter and told her I would like to hire her agency but refused to have the SW involved in any way, and made it clear that if she was, that agency would never get our business.
No problem, the SW was out of the picture and the agency provided good people although one PT had no real experience with older people.
So I would suggest you first provide more information so posters can offer specific suggestions, and think about who hired this SW, and why, and if you haven't already, document the actions and statements that have caused friction. Then go up the corporate ladder to find someone who has the authority to reign her in.
In the meantime, I don't see why you can't just tell her her services are no longer needed (or wanted!).
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
I would first report to the agency or facility who employs the social worker. If the problem does not improve, I would report to the state licensing board.
What is the purpose and duration of her involvement? How has she "wreaked havoc"? What (false) assumptions and accusations has she made?
I'm been through 2 situations like this, and this is what I did. I had home health care post rehab, with a nurse, PT, OT, SP, and a social worker, the latter of whom I agreed to only b/c I thought she might have some information that could be useful. I had already meet with previous social workers through also previous home health care teams.
Both of these SWs, with different home care agencies, became aggressive and insistent that they needed to come visit my father the first week of care. I disagreed, and made it clear that nursing and therapy were higher priorities, which they were.
The SWs were unrelenting, literally harassing me. I later learned that some agencies put pressure on their care workers to get out to the client the first week and get started.
I eventually told the first SW that we just didn't have time for her, particularly since I had already gotten a lot of information and did my own research. Eventually she accepted that and went away quietly.
The second worker was more aggressive, eventually threatening me and hinting about APS involvement, stating that if they (meaning her agency) were ever involved witih APS intervention, she would make it clear I refused to cooperate. She also said she would also advise the scripting physician that I "refused to cooperate" with her.
Both of them stated, after I told them repeatedly that they couldn't come a particular week b/c therapy was a higher priority, that when they did come, they needed to see lists of assets so they could determine what assistance might be available. I told them that was privileged information, and that they could tell me what the various qualifications for assistance were and I would make the determination. (Remember, I had already been through this, including going through the VA.)
They were insistent, especially the second one. I finally told her it was none of her business what my father's assets were and that there was no way she was going to get a portfolio list. I told her she could tell me what criteria were for help and my father and I would make the determination whether or not to pursue that avenue of assistance.
That really incensed her. It was clear that she wanted control over that aspect and that she didn't think I was qualified to make a determination what might be appropriate for Dad. I think she was a "control freak.
This was an agency that had a presence at the rehab facility at which my father had been getting treatment. I told that advance recruiter about my experience and complained about the SW. I don't know whether she took any action b/c by then home care was almost done.
When I needed it again, I contacted the advance recruiter and told her I would like to hire her agency but refused to have the SW involved in any way, and made it clear that if she was, that agency would never get our business.
No problem, the SW was out of the picture and the agency provided good people although one PT had no real experience with older people.
So I would suggest you first provide more information so posters can offer specific suggestions, and think about who hired this SW, and why, and if you haven't already, document the actions and statements that have caused friction. Then go up the corporate ladder to find someone who has the authority to reign her in.
In the meantime, I don't see why you can't just tell her her services are no longer needed (or wanted!).