Senior Helpers is the premier provider of senior care, wherever your senior resides. We provide in-home care and personalized care in the comfort of your own home and at other residential locations including assisted living facilities. We offer tailored services that range from companionship care for seniors looking for assistance with daily activities to specialized care for those with Alzheimer’s, Dementia, Parkinson’s and other chronic diseases.
Senior Helpers can be on-site 24/7 to provide any level of care that an elderly loved one may need. To ensure quality and compatible care, our enthusiastic and dependable caregivers are matched to clients based on their personalities, experience, and skill sets. We strive to get to know our clients’ unique stories and personalities so we can plan activities that will be both stimulating and enjoyable. Our care service options are flexible and customizable according to your specific situation, and as part of our personalized approach, we customize a care plan to match your needs.
Home care services provide meaningful, one-on-one care that helps to build strong relationships between a Senior Helpers caregiver and their clients. Our focus on dependability of service, continuity of caregivers, peace of mind for the family, and quality of life in the home is delivered through compassionate care with a positive attitude. The result is a consistent, working relationship so beneficial that our clients often consider their caregiver to be a part of their family.
From keeping your loved one company to ensuring there is someone around to help take a loved one to the doctor when you can’t be there, there are many benefits to choosing in-home senior care with Senior Helpers. Everyone can use a helping hand. Senior Helpers makes it easy to get started with exceptional care services in your home.
Reviews for Senior Helpers - Burnsville, MN
87 reviews | Write a reviewRachel, I am an employee
Senior Helpers of Burnsville & South Metro is the BEST company to work for...hands down!! They genuinely care for their employees, clients & families. They go above & beyond in all aspects of the business. Their communication is none other than amazing & emails, etc. are responded to almost immediately. Steve, the owner, is hands-on in every sense of the word & is easy to talk to. Prospective clients or job seekers, look no further, you won't find a better company out there.
I am an employee
Flexible schedule, learning opportunities, and excellent management and support staff.
I am an employee
You can make your own schedule. The person who's in charge of schedules could be a bit more prompt and accuracy.
I am an employee
They can choose one shift and work with the clients.
I am a current client
The care they provide. The guarantee that they will cover when help is needed on a regular basis. The things they help with not just companionship but things to make life easier.
I am a current client
Prompt, early, and have adjusted to my new caregiver.
I am a current client
Kabby is the most caring we could have.
I am an employee
They respect us caregivers and don't micromanage us. Bonuses are a nice touch too!
I am an employee
The people that work there are all great. They are very understanding of busy schedules and working around your schedule. You get to pick and choose your shifts for however long or short you need them to work into your life. I love working with the seniors and getting to know them and hearing their stories. That's why I like Senior Helpers.
I am an employee
The ability to make your own hours, pick who you want to work for, have understanding staff who work with you. Last but not least, the ability to make someone's life easier and enjoy doing it.
I am an employee
Great management & communication. They genuinely care about you! Nice bonus system.
Jennie, Rob & Robert, I am a current client
We cannot be happier with the services we received from Senior Helpers for Dad. From start of service meeting with Steve, to every interaction with Janine and Steve, we have been very happy. Having dementia, Dad was very nervous with each new helper that came in. Sometimes it was not always a great match, and when we called Janine or Steve, they quickly resolved any concerns. Eventually we got Nikki and Sandy. Dad likes to rock out to Nikki's music in her car when they are traveling to and from errands and enjoys hearing about her home country and her children. I cannot say enough positive things about Sandy. She has been a bright and shining star to Dad and to our family. She steps in to help with cleaning without being asked, she brings a smile to our faces and lightens our load. And the most amazing thing is that she has brought Dad back from a dark place that Dementia had him in, She has engaged him in activities he enjoys and talks with him about all of his interests. He is more clear in his thinking, and he can't wait for her to come back each time. He is now moving into a home where he can be with his wife, since he has been on a waitlist, and although we are so happy to see him get to be with his love of 70 years, it is bittersweet because we will lose Sandy and Nikki. Thank you Senior Helpers for finding us the most wonderful and amazing helpers and being such a wonderful addition to our lives. If we could afford it, we would hire your helpers 24/7!
I am an employee
The Senior Helpers is 24 hrs a day, 7 days a week. This allows for flexible scheduling to fit your life and needs, whether you are going to school, raising children, or looking for part-time work.
I am an employee
I like the flexibility of being able to choose my hours. People are friendly and it's good pay.
Louis, I am a current client
Service is wonderful, the aides are capable and professional and the whole staff is there for you to help out with any concerns.
I am an employee
Flexible schedule, decent pay, good office team to work with.
I am an employee
Hours are great, clients are great to work with and it's vey challenging to meet new clients.
Jeff, I am an employee
The best people you can work with.
Tom, I am an employee
Easily assemble staff/ management. Quick responses. Friendly and encouraging feedback from clients. Wish I had more hours though.
Carol, I am a current client
I like that they have enough staff. Everyone in the company is professional, courteous, and understanding of the customer's needs. The staff seems to enjoy helping others in need of help. Scheduling is very flexible and accommodating. So far we are very happy using Senior Helpers.
Cheri, I am an employee
The flexibility. No guilt trip if you feel you can't take on a new client. The financial benefits, which appears to be soon growing more are fantastic. At my age, I truly didn't think I was going to find a new purpose in life after the pandemic.
I am an employee
I don't think there's rhyme or reason to the way shifts and or clients are assigned to caregivers. I believe there needs to be a better system in place to ensure fairness to all employees. I also believe it's critical for employees working with the same client to communicate and document any unusual behaviors or anything that can be helpful to other caregivers. When shifts are filled in at the last minute, basic notes are not helpful for the personality of a client. There isn't real team effort that I've observed.
Suzanne, I am an employee
The team is great!
Barb, I am an employee
Hands-on care for both employees and clients.
Paula, I am a current client
Your helpers are great!
I am an employee
Respect for caregivers.
Sue, I am an employee
Schedule flexibility; availability of work; office staff/owner communication.
Craig, I am a current client
Umar was prompt, courteous, helpful and attentive.
Robert, I am a current client
The guarantee for care when needed. The link to VA and being rated really high with the VA. The ease of use. All the things that are covered and done. The ability to attend to things I need to do and still allow my loved one to be cared for while I am away.
I am an employee
Flexibility in work schedules.
I am an employee
I like being able to make my own schedule. I also feel like the app on the phone easy to use and prepares you for a new client.
Lynn, I am an employee
Needs better communication.
Pat, I am an employee
Everyone is so nice, friendly, and flexible.
Frank, I am a current client
I have to say I am impressed with the ladies that have come to our door. They are polite, informative, and very helpful. My spouse, Edna, is very pleased with the service they provide. Both of us were having a difficult time trying to cope with our situation because of our age and disabilities. I personally feel like a cloud of worry has been removed from my shoulders. We both are very grateful to the VA and the Senior Helpers for the help and consideration.
Elise, I am an employee
I believe the owner is very much involved, approachable and supportive. I think the rewards and bonus plan are one of the best I have seen. I think the team at Senior Helpers Burnsville is exceptional and work well together with excellence and expertise!
Pamela, I am a current client
Aides are kind, knowledgeable, and helpful. Always arrive on time.
Francis, I am a current client
Monique was patient, kind, and respectful. We will welcome her back!
Deanna, I am a current client
Professional and on time. Everything is very accommodating to our needs.
Carole, I am an employee
The office is very good at communicating. The clients give feedback that they are very pleased with the quality of care they are receiving from the staff.
Jo, I am an employee
I'm comfortable working as much as I feel capable without a sense of quilt if I can't pick up additional clients. I feel well compensated and appreciated for the contribution I give to Senior Helpers.
Mark, I am an employee
Great employer as well as customer friendly. They will work with your hrs and great pay.
Don, I am a current client
Whenever I call to ask for a senior helper on a certain day, I have always had a quick response. The person that has come to our house, has been pleasant and eager to complete the tasks I requested.
Karen, I am a current client
My sister's caregiver seems to work very well with my sister, taking her for walks and singing to and with her. She always seems happy to see her.
Deanna, I am a current client
Consistent, reliable. Nurse Susie is an excellent communicator.
Melissa, I am an employee
The communication is very good. I like to work tell my friends to come to work at Senior Helpers.
Jo, I am an employee
I like that I have a choice of when I want to work, and how many hours I want to work. The staff are friendly and accommodating.
Vicki, I am a current client
Prompt attention to issues care or scheduling related. Aides provide professional personal assistance to your needs.
Doug, I am a current client
Everything works smoothly and the staff are wonderful.
Carole, I am an employee
Pick your hours. I like the full office staff behind me. I like the supply of work that comes in by text and email. I like the Seniors and their families.
Janet, I am an employee
Flexible schedule, decent pay, variety of shift hours and clients. Friendly staff
LaVonne, I am a current client
Ashley is always right on time. Asks me about the plan for the day and gets right to it. Friendly and engages with my husband even though he won't let her help him with hygiene. She's here to give me time away. Makes the bed like a professional.
Chad, I am a current client
I enjoy the fact that you work so hard to meet the clients and the caregivers needs and wants. I appreciate the access to staff to help work out problems and concerns.
Baylee, I am an employee
I like the flexibility to choose how much I can care for others and also keep my own needs a priority. I know that if things should change I feel I can continue the pace I'm on or reduce my time spent on the job without judgement.
Cindy, I am an employee
The flexibility in scheduling. The ability of the office staff to work along with keeping staff working.
I am a current client
They do care and they do a great job
Greg, I am a current client
A Senior Helpers of Burnsville caregiver visits my dad at his assisted living center three times a week. My dad loves Steve and is so grateful for everything he does. I just wanted to say hello and thank you for the wonderful help and support your caregiver gives to my dad!
I am a current client
Our caregiver is very engaged with my sister who has Alzheimers.
Joan, I am a current client
The helpers try to help and they know what they are doing at this point even though each new caregiver needs training when they enter my parent's home for the first time.
Rachelle, I am a current client
We really appreciate all the help. I was at ease knowing that my aunt was cared for. Thank you so much!
Laura, I am a current client
The care givers have been great, friendly and helpful.
Lisa, I am a current client
They are efficient, helpful, very kind, they come on time.
Deanna, I am a current client
It takes a load off of what I have to do for my parent.
I am an employee
Flexible work schedule. Decent wages.
Melissa, I am an employee
Flexible schedule, understanding staff and most clients live near me.
Lisa, I am a current client
Finding a new caregiver for my mother was a stressful time. Senior Helpers of Burnsville staff was personable, respectful, and responsive. A new caregiver, who ended up being the perfect fit for my mom, was found immediately. What a gift! I highly recommend Senior Helpers of Burnsville.
Joan, I am an employee
The company is a good one. Staff are great. Reachable, friendly and informative.
Thomas, I am a current client
Efficient, pleasant staff in office. Accommodating.
Don, I am a current client
They are good about getting everything I need done.
Harry, I am a current client
The caregiver gives excellent care to the client with showers, meals, and hands-on care. plus is very kind. The phone service is efficient and helps with our questions.
I am an employee
Very nice, easygoing employer.
I am a current client
Aides show up and are ready to work. They are prepared to do what needs to be done. They are usually able to notice what is needed and go ahead and do it or ask if that's what I think is important to do.
I am an employee
I like that you get to take the shifts that work with your schedule.
I am a current client
Mackenzie is a dedicated employee, has attention to detail, is very efficient, and has good communication. Exceeding Expectations on each visit.
Gretchen, I am a current client
I would highly recommend Senior Helpers - Burnsville. They have been a Godsend for my husband and me. Give them a call and see for yourself.
Nancy, I am an employee
WOW. Such a joy to work for Senior Helpers Burnsville Franchise. New owner is hands on with new clients and they tell me how much it means to them. My opinion is valued and considered. Great management connection and communication with caregivers. "With Respect" is how all episodes of interactions are conducted.
Linda, I am a current client
Steve mobilized quickly! He met with my parents, answered all of their questions, and had help in place the next day. My parents really liked the helper who came to the house. She drove my mom to an appointment and did some cleaning. What a great first experience! A huge win for my family. I highly recommend Senior Helpers.
James, I am a current client
I honestly cannot recommend Steve and his staff enough. I've dealt with quite a few companies within this industry and very few even come close in terms of the level of care given, professionalism, and flexibility. Thank you so very much for all that you do
Ron, I am a current client
Cleaning the home with dusting, vacuuming, and special efforts with the blinds cleaning, etc. Was very accommodating to our needs.
Paul, I am a current client
I have elderly parents that wish to remain in their home. Senior Helpers has been a Godsend. Steve, the owner of the company, stays very involved in the day-to-day operations and the “helpers” are excellent. I highly recommend Senior Helpers.
Maggie, I am a past client
I had surgery and needed help short term when I got home. Senior Helpers responded immediately and had someone at my house the very next day. My helper was marvelous. Kudos to Senior Helpers.
Tess, I am a current client
Senior Helpers has been great with helping my Dad. His caregiver Carrie is excellent. She is reliable, kind & great at her job. Steve the owner stays involved with the care of his clients. Thank you to Senior Helpers.
skt, I am a current client
Senior Helpers has been a godsend. I needed help on short notice and they came through. The helpers they sent me knew what they were doing. They provided the services I needed cheerfully and professionally. They volunteered to do more than I expected. Scheduling was convenient, flexible and easy. I won’t hesitate to use them again and recommend them to anyone who asks.
Helen, I am a current client
Please thank Ali for going the extra mile (or in this case, quite a few extra miles!) to help Liz out. We really appreciate it, and it eases my apprehensions knowing that she has one person to count on. Thank you very much Senior Helpers in Burnsville and South Metro.
Karen, I am a past client
I wanted to say thank you to Senior Helpers for your assistance since mom left the hospital. We weren’t sure what we were going to do because we didn’t want her to stay by herself. I can’t say enough about Angela. She was very professional and friendly and mom really liked her. If we are in need of your services again, we will definitely give you a call. Thank you Senior Helpers!
Barbara, I am a current client
I can’t tell you how much better I feel now that we have been using Senior Helpers to help my father. I am actually getting a good night’s sleep! Mary and Anita have been caring and dependable – and my parents love them! Since dad can’t be left alone, I no longer have to worry about our helper showing up. I will certainly recommend your service to anyone who is in need. Thanks again Senior Helpers of Burnsville and South Metro.
Pat, I am a current client
Ever since dad’s Alzheimer’s has gotten worse, John, Beth and I have been running ourselves ragged. I want to thank you, Senior Helpers for providing Janet to help him. She has been nothing but kind, gentle, respectful, dependable and understanding. I’m sure it is especially difficult for her considering the state of dad’s Alzheimer’s. She has gone above and beyond every time, and I think the quality of dad’s life has been enhanced by having her around. We certainly appreciate it too!
Gina, I am a current client
I highly recommend Senior Helpers. I love that your caregivers are trained, experienced, and courteous. My mother and father had a wonderful experience. Thank you so much for touching their lives.