Good morning everyone,
Over the weekend, we experienced a technical issue that prevented users from logging into the AgingCare site. The issue was fixed, but some users did not regain access immediately. Our development team did a sweep for affected users yesterday and restored their access.
If you were having issues logging in, a simple password reset will get you back into your account.
Some profile pages were showing 404 errors as part of this issue. These profile pages have been restored.
If you have further issues with seeing your profile page or logging into your account, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus
Updates on other fixes:
Our automatic spam blocker has been extra sensitive as of late and some users have been incorrectly blocked from posting. A fix for this is being coded and should be ready in approximately 2 weeks (allow a few extra days for testing and troubleshooting). If you feel you’ve been blocked in error, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus.
Message deletion is down on profile pages. A fix for this will be coded after the work on the spam blocker.
Additionally, our roadmap for the future includes building a messaging "block" feature, to stop messages from people you don't want to hear from.
In the meantime, you can hide the public messages other users have left on your wall by going to agingcare.com/profile/privacy and turning off “Show Public Messages” in your privacy settings.
We appreciate your patience, and the support you show one another on AgingCare.
-The AgingCare Tech Team
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The poster theresalanina has put this same nonsense on multiple posts. I reported a many but there's too many. Please remove them all.
So, hello Beatty! I tried changing my avatar to see if it works.
Have some cake. 🎂
Keep in mind the watchword or fix has often been to change your passwords.
As for newsfeed taking time to load, I got the arrow circling just now.
Going back to sleep now. Zzzzzzzzzzzz
Thanks for your help.
Lots of kittens and lots of spinning, and one time when the site poofed and I had to go out and back in. I always have to log in now even tho I do the remember me thing. But overall have been having lots better luck of late here.
Yay! My Whoops kitty is gone now. I always have to log in too. The ‘remember me’ button doesn’t make any difference. It logs me out.
Is anyone else having a problem this morning?
The team's aware of this sporadic issue with profile pages. Thanks for your patience as we work to fix it.
I had the kitty a while back but it’s okay now.
I don't see any way to report this so I'm posting it here hoping you'll block them and remove this PM from my account. Thanks.
I have the same message as Geaton. Mine posted 7 hours ago and I am also requesting to have it removed from my private messages.
Thanks
When I clicked on the rev’s profile, it only showed him connected to 1 message.
And no, I have never noticed the three dots before. Thank you. would have been much easier.
Thank you for flagging this. Moderators noticed these spam messages and immediately blocked that member from the forum this morning. Their account and profile are no longer active, and their posts (including messages) should no longer appear anywhere on the site.
I'm also going to remove their copy/pasted spam message in your posts below so it doesn't perpetuate their scheme.
If you notice anything else spammy or suspicious in the forum, please continue to use the report button, private message this admin account, or use the contact us form.
Thanks!